Ben Franklin Bonney Lake
Monroe & Bonney Lake stores
WASHINGTON STATE




Art Gallery
Frequently Asked Questions

Have a question? Need an answer? Browse our Frequently Asked Questions. If your question isn't answered here, please contact our customer support at inquiries@bfranklincrafts.com

I'm not receiving your emails because my Internet Provider stops them from coming in. What can I do?
If you currently use an anti-spam program or service which sometimes is included with your Internet Service, we ask that you add our publication to your "safe" or "permitted" email sender list. This usually involves simply adding our sending address (From:) to your whitelist, safelist, or list of priviledged senders. This is commonly known as whitelisting a publication. Please refer to the following whitelisting instructions depending on the filtering solution you use. Click here for instructions

Are all Ben Franklin stores owned by the same people?
No, each Ben Franklin store is owned by an independent retailer. The 2 stores represented by this web site are located in Monroe & Bonney Lake in Washington State and owned by Taycor, Inc.

Where is the Ben Franklin store closest to me?
Visit this other web site to find the Ben Franklin stores near you: www.benfranklinstores.com

Why don't all Ben Franklin stores carry the same products?
Because each Ben Franklin store is independently owned, the buyers purchase merchandise to reflect their customers needs.

Do you have a catalog?
No, because our merchandise changes frequently to bring you the hottest trends.

Can I order merchandise from you?
Yes! Just use the link in our Contact Us page to communicate your request. Please be as specific as you can.

I would like to buy a Die Cut Machine, how can I buy one?
We do not sell the Die Cut Machines or the dies. We offer FREE use of our Die Cut Machines to our local customers when used with products purchased in our store (ex: cardstock, fun foam, fabric, paper, etc).

How come I don't receive your emails even if I signed up to be a subscriber?
The most common reason is that Internet Service Providers such as AOL.com, Verizon.net, msn.com, premier1.net and many others attempt to reduce the amount of unsolicited commercial email (spam) that their email clients (you) receive by putting those on a blacklist which prevent those unsolicited email to get to the client's mail box, but unfortunately they are also blocking wanted email. You may want to communicate with your Internet Provider for assistance on this matter.

Is your online store closed?
Yes, our online store is now closed.


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